Contact Information
Last updated: 6 July 2026
We are a small team and we genuinely enjoy hearing from our customers — whether you need help downloading a pattern, have a question before you buy, or simply want to share what you have made. We aim to reply to every message within one business day.
Customer support
Email: info@quickbooksexpert.shop
Phone (UK): +44 7453 422339
Phone (US): +1 (213) 558-8325
Support hours: Monday – Saturday, 9:00 AM – 6:00 PM (UK time) — approximately 4:00 AM – 1:00 PM Eastern Time (US)
Email is the fastest way to reach us. Please include your order number (found in your confirmation email) so we can help you as quickly as possible.
Business details
Store: quickbooksexpert — https://quickbooksexpert.shop
Operated by: GRIP ELECTRIC LIMITED
Company registration number: 16816859 (registered in England and Wales)
Director: Zafar Usman Ahmed
Registered office: Top Flat, 121 London Road North, Merstham, Redhill, England, RH1 3AL, United Kingdom
VAT status: Not VAT registered
Common questions we can help with
- A download link that has not arrived or will not open — see our Shipping & Delivery page.
- Refunds and returns — see our Return & Refund Policy.
- Help reading or working a pattern — we offer friendly pattern support by email.
- Questions about your personal data — see our Privacy Policy.
Writing to us by post
You may write to us at our registered office address above. Please note that postal replies take longer than email, and all order support is handled electronically.